Royal Diva Events

Redefining HR with innovative staffing solutions for GCC, UAE’s hospitality & entertainment industry—temporary or permanent, tailored to your needs.

Refund Policy

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At Royal Diva Events, we strive to provide excellent services. However, we understand that circumstances may require a refund. This Refund Policy outlines the conditions under which refunds may be issued for our services and products.

Eligibility for Refunds

Refunds are granted under the following conditions:
  • If an event is canceled by Royal Diva Events, a full refund will be provided.
  • If you cancel your booking within [X] days before the event, you may be eligible for a partial refund, subject to our cancellation fees.
  • Refund requests due to dissatisfaction must be submitted within 3 days of the event, with valid reasons for consideration.

Non-Refundable Items

The following items and circumstances are non-refundable:
  • Deposits and booking fees are non-refundable.
  • Cancellations made after the specified refund period.
  • Services already rendered or partially fulfilled.
  • Customized or personalized services.
  • Third-party service fees that are non-refundable per their policies.

Refund Process

To request a refund, follow these steps:
  1. Contact us at info@royaldivaevents.com with your order/booking details.
  2. Provide a reason for the refund request and any necessary documentation.
  3. Our team will review your request and respond within 14 banking days.
  4. Approved refunds will be processed to the original payment method within 14 banking days.

Modifications and Cancellations

We reserve the right to modify or cancel an event or service due to unforeseen circumstances. In such cases, you will be notified, and appropriate refund options will be provided.

Changes to This Policy

We may update this Refund Policy at any time. Please review this page periodically for any changes.

Contact Us

For any inquiries regarding refunds, contact us at info@royaldivaevents.com.

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